By shannon on 11/17/2008 9:45 AM

To add or change information on the receipt, you need to go into receipt formats and select the format that you want to make changes to.  Please see the following demonstration of the steps involved (no audio).

To view demonstration, click here.

Note:  Ensure that you exit the windows by selecting OKAY not by using the X (top right hand corner).  If you use the X, your changes will not be saved. 

By shannon on 11/7/2008 3:01 PM

There are many studies to show that for whatever reason, customers perceive a higher value for gift cards over gift certificates.  It could be because your organization looks more professional if you've gone through the trouble of getting gift cards versus gift certificates, it could be because gift cards are more durable, or it could just be that the marketing out there all has been around gift cards.  For many reasons, customers want gift cards to give to their friends and family.  If you are a single store retailer, Microsoft Dynamics RMS can handle either gift card or gift certificate programs.  They key is to get your gift cards or certificates printed with a sequential number that you can put into RMS either en masse or as they are purchased.  You can also attach the value at the time of purchase, so you can print one version of the card that can have any value the customer chooses.  To utilize gift cards within RMS you need to have ... Read More »