By shannon on
11/17/2008 9:45 AM
To add or change information on the receipt, you need to go into receipt formats and select the format that you want to make changes to. Please see the following demonstration of the steps involved (no audio).
To view demonstration, click here.
Note: Ensure that you exit the windows by selecting OKAY not by using the X (top right hand corner). If you use the X, your changes will not be saved.
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By shannon on
11/7/2008 3:01 PM
There are many studies to show that for whatever reason, customers perceive a higher value for gift cards over gift certificates. It could be because your organization looks more professional if you've gone through the trouble of getting gift cards versus gift certificates, it could be because gift cards are more durable, or it could just be that the marketing out there all has been around gift cards. For many reasons, customers want gift cards to give to their friends and family. If you are a single store retailer, Microsoft Dynamics RMS can handle either gift card or gift certificate programs. They key is to get your gift cards or certificates printed with a sequential number that you can put into RMS either en masse or as they are purchased. You can also attach the value at the time of purchase, so you can print one version of the card that can have any value the customer chooses. To utilize gift cards within RMS you need to have ...
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By Shannon Dewald on
11/6/2008 2:45 PM
Factor One Technology has recently launched an on-line backup solution for our clients. Protect yourself against fire, floods, theft and hardware failure (yes, all of these things have happened!). Our smallest package starts at only $119.40 for 4 GB of space to backup your Microsoft RMS database.
RMS Data Backup Plan - Annual Subscription $119.40
($9.95 per month or less than $0.33 per day)
Includes backup of MS-SQL Database up to 4GB on 1 system.
For more information.
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By Shannon Dewald on
11/6/2008 2:37 PM
The single most powerful (and most overlooked) marketing tool is the customer list stored in your POS software! For example, you can creates TONS of additional sales and literally boost your response rates by 1000 percent when sending your existing customers promotions. Let me explain...
When someone makes a purchase, they prefer buying from someone they trust and who has treated them fairly in the past. If you were to rent a "cold list" (a list of people who probably know nothing about your company, product, service or offer) you may, with a well crafted sales letter or promotion, get a 1 to 3 percent response on the offer. However, if you send the VERY SAME LETTER to your past customers, you will see a return that is much greater with response rates as high as 25 percent! (read more)
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By Shannon Dewald on
11/6/2008 2:17 PM
This test will give you a broad overview of what's necessary to make this holiday season a success. The following ties some of the 24 tips into RMS:
Tip #1: Attempt to add on at every sale. RMS: Item messages can be displayed with items "don't forget to suggest batteries" is only one common area where you can attempt to add on to the sale.
Tip #7: Make your holidays easier for your customers by offering gift wrapping. RMS: add an item called gift wrapping and ...
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By Shannon Dewald on
8/13/2008 3:58 PM
Issue
Mobile inventory handhelds are not charged, or on the internet.
Licensing of the New West Mobile Suite software (loaded on the handhelds) is dependant upon connecting ...
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By Shannon Dewald on
8/11/2008 6:30 PM
Did you know that if you lower your prices by 10%, you need to sell 33% more to break even?
And if you discount 20%, you have to sell twice as many items to break even!
Are you making this mistake and losing money?
All too often, specialty retailers think they need to compete with the mass merchants and offer discounted pricing. They don't realize that this is usually counter productive!
If you're going to lower your prices by 10%, you better be absolutely sure that you sell 33% more as a result! (read more)
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By Shannon Dewald on
8/11/2008 6:27 PM
Getting a new e-commerce site up and running can take some time and it can be a very daunting task for many. I've compiled 10 suggestions about what you need to think about before you even get started:
1) Budget - how much are you willing to spend and how much do you need to sell on-line to consider the investment a positive ROI? Keep in mind that your website might end up driving traffic to your store location as well.(read more)
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By Shannon Dewald on
8/11/2008 4:24 PM
Issue
Store staff report that the internet is not functioning. Contact is made with Internet Service Provider. Internet Service Provider (ISP) recommends resetting router as part of the process of troubleshooting.
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By Shannon Dewald on
6/30/2008 11:46 AM
Without new business, your restaurant won't be able to grow. You need a constant stream of new customers to replace those you lose as a result of customers relocating, switching jobs, or changing dining habits. Here are six strategies for getting more customers through your doors.
1. Market Your Restaurant In Hotel Rooms - Business travellers and people on holiday may not be familiar enough with your town (read more)
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